Data Protection
Privacy Policy
Last Updated: February 27, 2026
1. Introduction
Diecast Super Convention, accessible at https://diecastsupercon.com/, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use the "Supercon" mobile application, purchase tickets, create an account, or attend our event.
By using the website, app, or participating in the event, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
Information you voluntarily provide, including: Full name, Email address, Billing and payment details, Mailing address, Phone number, and Account login credentials.
2.2 Transaction Information
Details related to ticket purchases, vendor registrations, or merchandise transactions.
2.3 Technical Data
Automatically collected information such as: IP address, Browser type, Mobile Device ID, Operating System, Pages visited, and Date and time of access. This data is collected to ensure the app functions correctly across different handsets.
3. How We Use Your Information
We use collected information to:
- Process ticket purchases and registrations
- Provide customer support and in-app chat functionality
- Send event updates and real-time social notifications
- Improve app functionality and user experience
- Prevent fraud or unauthorized activity
- Comply with legal obligations
We do not sell your personal information.
4. Cookies and WebView Technologies
Our website and mobile app use cookies and local storage to maintain your login session, especially for the community chat and activity feeds. Disabling these may prevent you from accessing social features within the app.
5. Third Party & Social Services
We use third-party providers for payment processing and analytics.
Social Logins: When you access the Supercon social hub via third-party providers (e.g., Facebook or Google), we receive basic profile information such as your name and email address to facilitate account creation and community interaction.
9. Your Rights & Account Deletion
Depending on your jurisdiction, you may have the right to request access, correction, or deletion of your data.
Account Deletion: You may request the permanent deletion of your account and all associated personal data at any time. To exercise this right, please email [email protected] with the subject "Account Deletion Request" or use the "Delete Account" option found within your app profile settings.
